Management approach

The quality, accuracy and integrity of SGS services are of paramount importance and are continually reviewed and improved through a range of corporate functions including Compliance, Operational Integrity and Strategic Transformation. Our overall performance is overseen by the Professional Conduct Committee which is chaired by the non-executive Chairman of the Board of Directors, Sergio Marchionne, and is regularly reported to the Operations Council. SGS Group commitments relating to our service responsibility are formalised in the SGS Code of Integrity. As a provider of inspection, verification, testing and certification services, SGS is required to achieve a wide range of accreditations in order to meet legal or customer-specific requirements.

We will achieve this by establishing group-wide best practices through operational functions while encouraging and supporting a multitude of innovative grassroots initiatives that are developed locally. At the same time, we are focusing on developing and implementing new technologies wherever technically and commercially possible, and will continue to raise environmental and corporate sustainability awareness to promote responsible environmental behaviors and practices across the business.

For a full list of our commitments and information on our environmental case studies, please browse through our global programs and initatives and see Sustainable: Corporate Sustainability Report 2012.