Transportation Vehicle Inspection and Program Management Services
Safety features and exhaust emissions from vehicles must meet strict regulatory standards. Ensuring compliance is one of the automotive industry’s fundamental challenges.
SGS plays an important role in verifying compliance by managing inspection and maintenance programs on behalf of government entities. We provide vehicle safety inspection and emissions testing (I/M) programs for the public sector and offer a unique suite of products and services. Our team is able to draw on local resources with broad experience in custom software development, information management, equipment deployment, equipment maintenance and end-user support while leveraging global financial resources to make sure your program is always online and fraud-free.
We offer a wide range of services including:
- State-of-the-art workstations
- Vehicle inspection database (VID) design
- Hosting and support
- Custom program management services
- Data communications
- Custom software development
- Fraud prevention and detection
- Call center services
- Equipment maintenance
- Field service
- Easy self-service tools
- Automated testing
- EPA reporting
- Customer portal
- Inspector training
- Award winning public information and education campaigns
In addition, you can feel confident in the quality and reliability of our services. Our databases are highly reliable, secure, redundant and available – consistently meeting or exceeding 99.9% availability. Year after year, our service delivery performance has consistently met or exceeded State requirements.
Information Management for Inspection Programs
SGS’s Vehicle Inspection Database (VID) is custom-designed to ensure high availability and reliability, which is critical to the success of your I/M vehicle inspection program. It processes and stores inspection data, forwards it to state agencies as required, provides reporting and data access, is actively engaged in fraud prevention and detection, and performs other program control and support functions.
SGS Custom Inspection Application
SGS has developed a proprietary, custom inspection application front end for its VID that can be supported as a browser-based application useable anywhere, or as a Windows-based application that can be accessed both on and off-line. Our application provides the ability to collect and manage safety and emission data from inspected vehicles. It offers efficiency, security, ease of use, broad functionality, flexibility and responsiveness, making it a leading data solution within the industry. Since each inspection program is unique, your inspection application can be adapted to your specification.
SGS Management Console
Our management and reporting portal is easy to use and provides role-based security making it both customizable and accessible to state agency personnel, inspection station operators, and motorists. We are constantly working to improve our portal to best meet your needs. Ongoing improvements include the addition of management capabilities for our customers, giving you the ability to manage the system through station lockouts, reference file editing capabilities and configuration setting capabilities, including the ability to revise test fees.
You will be able to grant agency staff, motorists, inspection stations, and customers access to reporting, station administration, inspector training, Vendor Information Request (VIR) reprint functionality, FAQs, a station locator, and more. Our management console can be accessed via a web browser with no requirement for special plug-ins or system extensions, making it easily accessible for you and your users.
While we are skilled at software and systems integrations, we are also a full-service project management provider with a full suite of end-user support services, including:
- Station equipment – deployment, maintenance, and repair
- Network management and support
- Education and training for management, staff and inspectors
- Customer help desk and technical assistance for stations by phone and live chat
- Workforce management
- Repair data capture
Why Choose SGS to manage your I/M or vehicle safety and emission program?
With a proven track record, we incorporate the latest in technology and management systems to meet the technical specifications for your I/M program and in turn provide improvement in efficiency, security, user friendliness, functionality, flexibility and responsiveness.
For more information about how SGS I/M and vehicle inspection and program management services can support your organization, contact us today.